A: Most orders are processed within 3-5 business days

USPS Sipping transit times generally run as follows: 

- USPS First Class Package 3-5 business days

- USPS Priority Mail Flat Rate Box 1-business days

A: Preorder items have individual ship dates listed in the description section of the listing. See other questions about PREORDERS below for more info.

A: We use USPS First Class Package & USPS Priority Mail for most orders.

International orders can select the shipping carrier of choice at check out.

A: Our system does not allow us to ship to a PO BOX address.

Instead, you will need to use the physical address of the post office where your PO BOX is located as your address, and then list your "PO BOX " as "UNIT "

EXAMPLE:

DON'T list your address like this:

Jane Doe, PO BOX 123...

DO list your address like this:

Jane Doe, 111 Henry Ave, Unit 123..

A: Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Additional customs charges may also apply.

A: All of our PREORDER listings have an estimated ship date located in the description section of the listing. Each product may have a different ship date, so check the individual product listing of the item you purchased.

Please note that this is an estimated ship date and we cannot guarantee the exact date listed. We are still experiencing some delays with importing materials. If there are any delays with the original ship dates, we will update the date in the listing and contact you via email.

We assure you we are doing everything in our power to make sure we get you your purchases on time :)

A: Buyers are responsible for entering coupon codes before checking out and processing your order. We are not able to apply any discounts after you've already processed your payment.

A: We accept returns on some items. Please refer to our Return/Exchange Policies for more info: View Return/Exchange Policies

A: Yes, we do offer customizations on some products. If you have questions about a specific item, contact us via email at hello@wiredbyalp.com or contact us directly via the Contact Page here: View Contact Page

A: To add a note to your order, simply go to your Cart and look for "Add Note to Order" link above the checkout button.

A: You can contact us through our contact page! We will be happy to assist you. View Contact Page

A: We are open Monday - Friday from 12PM - 6PM EST for all business matters.

Check our Google Business Profile for most current hours.