RETURNS/EXCHANGES:

We do not accept returns or exchanges on wire rings, custom orders, sale items, or vintage jewelry. 

These items are final sale and non-refundable: 

  • “Wire Rings” - Any rings that are handmade with wire. 
  • “Custom Order” - Anything that is personalized or altered specifically per the buyer’s request. 
  • “Sale Item” - Anything that is purchased on sale or at a discounted rate - Any discounts applied to your order automatically make all of the items sale items. 
  • “Vintage Jewelry” - Rings, Earrings, or Necklaces that we source and resell as vintage. 

We do accept returns and exchanges on all other items within 3 days of purchase. Buyer will be responsible for a 10% restocking fee. Buyer must provide a receipt of purchase. The item(s) must be unworn and in the original packaging. If any tags are ripped, bent, or missing, or the jewelry appears worn, we will not accept the return. Online orders will be based on the shipping delivery confirmation date. It is the buyers responsibility to pay for shipping costs, if any.

 

SHIP RETURNS TO:

Wired By ALP 
ATTN: Returns 
3718 2nd Avenue, Studio #201 
Columbus, GA 31904  

Please include your full name, order number, purchase date, phone number, payment method, and return address if re-shipping is needed. Buyer is responsible for re-shipping cost. Cost is determined based on the order. We will contact you for payment on shipping. 

Please allow us 7 business days to complete all refunds.

 

CANCELLATIONS:

We accept cancellations for online orders within 24 hours of purchase. Buyer must request a cancellation before your item has shipped.